Privacy Policy

Effective Date: 24.20.2025

Who we are

This website is operated by avaisor AG, a Swiss MedTech company building AI-based knowledge avatars to support surgical decision-making and MedTech product adoption.⁠⁠​

For the purposes of the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nFADP), avaisor AG is the “controller” of your personal data.

We do not provide medical care. Information on our site is not a substitute for professional medical advice.

Scope

This policy explains how we handle personal data when you:

  • Visit www.avaisor.com

  • Submit forms or contact us

  • Interact with our emails or scheduling links we share from the site

It does not cover third-party sites or our product environments that have their own terms and notices.

What data we collect

  • Contact data: name, email, company, role, message content you submit

  • Website usage data: pages viewed, links clicked, device/browser information, approximate location inferred from IP, and similar diagnostics (see Cookies)

  • Security and operational logs

  • Any other information you choose to provide

We do not intend to collect special categories of data via the website. Please do not submit health or other sensitive data through general contact channels.

Sources

  • Directly from you (forms, email)

  • Automatically from your device when you browse the site

  • Our service providers (operational metadata only)

Legal bases (GDPR)

  • Legitimate interests: operating, securing, and improving the site; responding to inquiries

  • Consent: where required for non‑essential cookies or optional features

  • Contractual necessity: handling pre‑contract inquiries or partnership discussions

  • Legal obligations: compliance and recordkeeping

Under Swiss nFADP, we process data for the purposes above in line with proportionality and transparency.

How we use your data

  • Respond to your inquiries and manage communications

  • Operate, secure, and improve our website

  • Evaluate partnership requests you initiate

  • Comply with legal and regulatory duties

We do not sell personal data.

Cookies and similar technologies

Our site is hosted on Squarespace. Squarespace sets cookies and similar technologies to provide core functionality (e.g., security, load balancing), basic analytics, and to enable certain embedded features. You can control non‑essential cookies via any consent banner presented and via your browser settings.

Note: Because we use Squarespace’s built‑in stack, the cookies and analytics active on our site are those provided by Squarespace and any optional integrations we enable. If we add or change tools (e.g., marketing tags), we will update this policy and (where required) the consent banner.

Disclosures and processors

We share personal data only as needed with:

  • Service providers acting on our instructions, including:

    • Squarespace (website hosting, delivery, basic analytics)

    • Email and productivity services used to receive and respond to your messages

  • Professional advisers under confidentiality

  • Competent authorities where required by law or to protect rights

  • Parties to corporate transactions, where appropriate safeguards are in place

Processors must protect personal data and use it only per our instructions.

International transfers

We are based in Switzerland. Squarespace and other providers may process data in the EU/EEA, Switzerland, the UK, the United States, or other countries with appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent mechanisms.

Retention

  • Inquiry records: typically 24 months after last contact, unless needed longer for legal, compliance, or business purposes

  • Operational logs: per security and compliance needs

After retention periods, we delete or irreversibly anonymize data.

Security

We implement appropriate technical and organizational measures to protect personal data. No method of transmission or storage is entirely secure.

Your rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Rectify inaccurate data

  • Delete data in certain circumstances

  • Restrict or object to processing, including for direct marketing

  • Data portability (where applicable)

  • Withdraw consent where processing is based on consent

To exercise rights, email contact@avaisor.com. We may request information to verify your identity. You can lodge a complaint with your supervisory authority if you believe your rights were not respected.

Children

Our site is not intended for children under 16, and we do not knowingly collect their data.

Automated decision‑making

We do not use website‑derived personal data to make decisions producing legal or similarly significant effects solely by automated means.

EU representative

We currently have no EU representative (GDPR Art. 27). If our activities require one in the future, we will update this policy accordingly.

Changes

We may update this policy from time to time. The updated version will be posted here with a new effective date.